Shipping policy

Shipping Methods & Delivery Times

KakuTool currently offers one reliable shipping option to deliver your stationery essentials to you:

Standard Shipping: Orders are typically processed within 1-2 business days after payment confirmation. Delivery times vary by destination but generally range from 5 to 15 business days from the date of shipment.

Please note that delivery times are estimates and not guarantees. Delays may occasionally occur due to factors beyond our control, such as customs processing, weather, or carrier delays.

Shipping Destinations & Costs

We ship to most countries worldwide. Shipping costs are calculated dynamically at checkout based on your delivery address and the total weight of your items (Penholders, Notebooks, Paper Clips, etc.). There is currently no minimum order value for free shipping; all orders incur a shipping charge.

Order Processing & Tracking

Once your order is shipped, you will receive a shipment confirmation email containing your tracking number and a link to monitor your package's journey. Please allow up to 24 hours for the tracking information to become active on the carrier's website.

Important Information

Please ensure your shipping address is complete and accurate. We are not responsible for packages lost or delayed due to incorrect addresses provided by the customer.
Some orders may be subject to import taxes, customs duties, and fees levied by the destination country. These charges are the customer's responsibility and are not included in the item price or shipping cost.
While we strive for secure packaging, please inspect your package upon delivery. Report any visible damage to the carrier immediately and contact us at [email protected] within 48 hours regarding any issues with the received items.

Contact for Shipping Inquiries

For any questions regarding your order's shipment, please contact our support team via email at [email protected]. Please have your order number ready for faster assistance.